Our Scales are warranted from and defect in materials or craftsmanship for one year from the date of purchase. Any defect created by misuse, abuse, overload or physical damage is not covered. The Manufacture does not accept returns of used scales from stores. (In other words do not send the scale back to us we can't help you under this warranty.) You must return all scales directly to the repair center. If your scale has a warranted problem please send it to:

My Weigh Warranty Dept.

3402 E Thomas Road #33

Phoenix, AZ 85018

Please be sure to include a copy of your original receipt as proof of purchase. The Scale must be completely clean and devoid of food or lab matter. Unsanitary or unclean scales will be destroyed without repair.